Confidential advisor parents

In an ideal world, there would be no problems, everyone would do their bit, and no one would cause trouble for anyone else. The reality is different. Wherever people work together, undesirable behaviour or a lack of integrity can occur. It is important to us that parents feel able to discuss as many issues as possible with the staff and/or management at Kinderopvang Mirakel. This could, for example, relate to our policies or day-to-day operations.

If you feel that you cannot approach a staff member, the site manager or the management of Kinderopvang Mirakel when you wish to report something or make a complaint, you can contact the external confidential advisor. The confidential advisor advises and supports those making reports or complaints in a professional manner. The confidential advisor does not report to the manager, staff or board. She is independent of Kinderopvang Mirakel.

The external confidential advisor is Inge van Hunnik. Inge works for De Vertrouwenspersoon and is a member of the National Association of Confidential Advisors (LVvV). If you contact Inge, she will first listen to your story in a calm and relaxed manner. She will then work with you to find a solution to the problem. Contact is often by telephone, but it can of course also take place on site. Inge can be contacted at servicedesk@devertrouwenspersoon.nl or on 088-1119910.

Contact

Mirakel head office
Visiting address:
Aalsmeerderweg 351
1432 EA Aalsmeer
Tel: 020-6613035
info@kdvmirakel.nl